Grievance Redressal Cell

About

        The Grievance Redressal Cell was constituted to probe into the student grievances. The Grievance Redressal Cell attempts to address genuine problems and complaints of students whatever be the nature of the problem.

Objective

  • To create a platform where students can point out their problems, regarding academic and non academic matters.
  • Get suggestions from the students for improvement.
  • Take necessary steps for improvement in the light of grievances.
  • Sno Name of the Faculty Designation Department Mobile No Mail Id
    1 MAGUDIESHWARAN R Principal Office 9787844444 525ksrpc@gmail.com
    2 SENTHILKUMAR R Vice Principal EEE 8056735777 Sk45455@gmail.com
    3 SENTHILNATHAN M HOD MECH 9952266001 senthilnathan.selli@gmail.com
    4 PARAMASIVAM K HOD AUTO 9443154736 sivam1317@gmail.com
    5 KARUNASANKAR K HOD CIVIL 9791589976 karunasankark@gmail.com
    6 VEERAMANI S HOD ARCH 9944311011 Veeracivil88@gmail.com
    7 BHARANIKUMAR D HOD ECE 8754836999 bharanikumard@gmail.com
    8 PERARASU K.S HOD CSE 8220441222 ksperarasu@gmail.com
    9 JAYAKUMAR P HOD GE 9994156787 pjayakumarchem@gmail.com
    10 THENMOZHI R Student ECE 9384186686 rthenmozhi453@gmail.com
    11 NIVEDA U S Student CSE 7397524573 usniveda@gmail.com

    Membership

    Sno Category Total
    1. Professors Assistant Professors and Lecturers 85
    2. Non-Teaching Staff 27
    3. Students 1450

    The students approach the Cell to voice their grievances regarding academic and non academic matters. The cell redresses the grievances at individual and class level and grievances of common interest.

    Students are encouraged to use the suggestion box placed on the campus to express constructive suggestions and grievances.

    Suggestion Boxes are provided in every building and grievance records are placed at vantage points in the college (including the Library and Hostels) for the students/staff to air their grievances.

    Complaints dropped in the ‘Suggestion Box’ by students and oral complaints are also redressed. All complaints are scrutinized by the management and the grievance redressal cell.Hod/Principal/Director regularly attends to these on daily basis. The college assures students that once a complaint is made, it will be treated with confidentiality.

    Besides there is an exclusive mechanism to address the issues relating to women and their grievances.

    Grievance

    Resources

    S.No Resources Total
    1. Books     16105
    2. Periodicals 61
    3. Journal Back Volumes 667
    4. Project Reports              507
    5. Educational CD/DVD 230
    6. Periodicals & Books CD’s 617
    7. News Papers   8
    8. E-Journals Access to more than 10,700+ titles

    E Resources

    • IEL Online (under INDEST- AICTE, Consortium Scheme)
    • Science Direct
    • E Books

    Multimedia Library

    • CD/DVD Received with Books
    • CD/DVD Received with Journals
    • CD’s of Subject Material from Department Staff
    • CD’s of Soft Skills
     IEE http://www.ieee.org
     ASME http://asmedigitalcollection.asme.org
     ASCE http://ascelibrary.org
     Springer http://www.springer.com
     ASTM Digital Library http://enterprise.astm.org
     McGraw Hill Engineering Library http://2.accessengineeringlibrary.com
     Elsevier http://www.sciencedirect.com
     Nature Science http://www.nature.com
     J-Gate Engineering http://www.jgateplus.com
     J-Gate Social and Management Science http://www.j-gate.informindia.co.in
     Proquest  https://search.proquest.com
     GATE Preparation Papers http://nptel.ac.in/gate_paper.php

    General Rules

  • 1. Registration of grievances via email-id/submitting in person at GRC or Department Coordinators /online registration system.
  • 2. Acknowledging the receipt of grievances immediately.
  • 3. Forwarding to the Grievance Redressal cell.
  • 4.Scrutiny of the redressal process by reviewing the grievances.
  • 5. Call for hearing or Enquiry if the resolution is not satisfactory in a stipulated time.
  • 6. Forward to the student counselor if required.
  • 7. Final resolution/decision by grievance redressal committee.
  • 8. Communicating the final decision to both parties.
  • 9. Closing of grievance and preparation of report
  • 10.Feedback for improving the redressal process from time to time.
  • Reference Service

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