KSR Polytechnic college

Grievance Redressal Cell

About

The Grievance Redressal Cell was constituted to probe into the student grievances. The Grievance Redressal Cell attempts to address genuine problems and complaints of students whatever be the nature of the problem.

Objective

To create a platform where students can point out their problems, regarding academic and non academic matters.

Get suggestions from the students for improvement.

Take necessary steps for improvement in the light of grievances.

Sno	Name of the Faculty	Designation	Department	Mobile No	Mail Id
1	MAGUDIESHWARAN R	Principal	Office	9787844444	525ksrpc@gmail.com
2	SENTHILKUMAR R	Vice Principal	EEE	8056735777	Sk45455@gmail.com
3	SENTHILNATHAN M	HOD	MECH	9952266001	senthilnathan.selli@gmail.com
4	PARAMASIVAM K	HOD	AUTO	9443154736	sivam1317@gmail.com
5	KARUNASANKAR K	HOD	CIVIL	9791589976	karunasankark@gmail.com
6	VEERAMANI S	HOD	ARCH	9944311011	Veeracivil88@gmail.com
7	BHARANIKUMAR D	HOD	ECE	8754836999	bharanikumard@gmail.com
8	PERARASU K.S	HOD	CSE	8220441222	ksperarasu@gmail.com
9	JAYAKUMAR P	HOD	GE	9994156787	pjayakumarchem@gmail.com
10	THENMOZHI R	Student	ECE	9384186686	rthenmozhi453@gmail.com
11	NIVEDA U S	Student	CSE	7397524573	usniveda@gmail.com

Membership

Sno	Category	Total
1.	Professors Assistant Professors and Lecturers	85
2.	Non-Teaching Staff	27
3.	Students	1450

The students approach the Cell to voice their grievances regarding academic and non academic matters. The cell redresses the grievances at individual and class level and grievances of common interest.

Students are encouraged to use the suggestion box placed on the campus to express constructive suggestions and grievances.

Suggestion Boxes are provided in every building and grievance records are placed at vantage points in the college (including the Library and Hostels) for the students/staff to air their grievances.

Complaints dropped in the ‘Suggestion Box’ by students and oral complaints are also redressed. All complaints are scrutinized by the management and the grievance redressal cell.Hod/Principal/Director regularly attends to these on daily basis. The college assures students that once a complaint is made, it will be treated with confidentiality.

Besides there is an exclusive mechanism to address the issues relating to women and their grievances.

Resources

S.No	Resources	Total
1.	Books	16105
2.	Periodicals	61
3.	Journal Back Volumes	667
4.	Project Reports	507
5.	Educational CD/DVD	230
6.	Periodicals & Books CD’s	617
7.	News Papers	8
8.	E-Journals	Access to more than 10,700+ titles

E Resources

IEL Online (under INDEST- AICTE, Consortium Scheme)
Science Direct
E Books

Multimedia Library

CD/DVD Received with Books
CD/DVD Received with Journals
CD’s of Subject Material from Department Staff
CD’s of Soft Skills

IEE	http://www.ieee.org
ASME	http://asmedigitalcollection.asme.org
ASCE	http://ascelibrary.org
Springer	http://www.springer.com
ASTM Digital Library	http://enterprise.astm.org
McGraw Hill Engineering Library	http://2.accessengineeringlibrary.com
Elsevier	http://www.sciencedirect.com
Nature Science	http://www.nature.com
J-Gate Engineering	http://www.jgateplus.com
J-Gate Social and Management Science	http://www.j-gate.informindia.co.in
Proquest	https://search.proquest.com
GATE Preparation Papers	http://nptel.ac.in/gate_paper.php

General Rules

1. Registration of grievances via email-id/submitting in person at GRC or Department Coordinators /online registration system.

2. Acknowledging the receipt of grievances immediately.

3. Forwarding to the Grievance Redressal cell.

4.Scrutiny of the redressal process by reviewing the grievances.

5. Call for hearing or Enquiry if the resolution is not satisfactory in a stipulated time.

6. Forward to the student counselor if required.

7. Final resolution/decision by grievance redressal committee.

8. Communicating the final decision to both parties.

9. Closing of grievance and preparation of report

10.Feedback for improving the redressal process from time to time.